# 1 Do you sell original cards?
Yes, we sell authentic Pokémon and Yu-Gi-Oh! Cards.
# 2 Which payment methods do you use?
Your comfort, safety and confidence are our main concern. We use Secure Socket Layer (SSL) encryption technology to protect your information online. You can pay with an IDEAL, BanContact, Klarna or PayPal.
# 3 How long does delivery take?
In most cases it is ordered before 4 PM (CET), then it will be delivered tomorrow. Sometimes the shipping takes longer than expected. Please give us and the delivery company time to deliver your order. This can take up to 5 days. If you have not yet received the order, please let us know via firstname.lastname@example.org Pre-orders will not ship until after the release date. These are listed in the descriptions.
# 4 I paid for my order, but I would like to cancel it. is that possible?
Yes, this is possible if it has not yet been shipped yet. We recommend that you notify us of this change as soon as possible. Please notify us at email@example.com
# 5 I would like to return or exchange my products.
Orders can be returned or exchanged provided: - These are unopened; - Within 30 days of receiving your order. Pay attention! The return costs are paid by the sender. If it does not meet the conditions, Mojocards.nl has every right to reject the return. If it meets the conditions, send the return notification to firstname.lastname@example.org
# 6 do you have a physical store?
Nope, we sell online only.
#7 I have returned the order, when can I expect the refund?
It really depends with which payment method you have used. But it normally takes 1-3 working days.
#8 What are the shipping fees?
Netherlands: Free shipping for all bundles. OR else 2,99 euros Belgium and Germany: Free shipping for orders over 100,0 Or else 8,99 euros UK, Ireland, France, Spain, Portugal, Italy: 14,99 euros
#9 Waar leveren jullie?
Mojocards delivers within Netherlands, Belgium, Germany, France, UK, Ireland, Spain, Portugal, Luxemborg and Italy.
#10 Can I choose which cards I want?
Yes, we can receive your request (if available). Please keep in mind we do not have all Pokémon cards. Please look at our Instagram account to look which cards are available.
Still having questions?
Let us know below! We will respond within 6 hours :)